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COVID Crisis & The Hospitality Community Response

Episode 35 : COVID Crisis & The Hospitality Community Response pt. 2 : Matt Accarrino, Hugh Acheson & Brittany Anderson
COVID Crisis & The Hospitality Community Response

March 22, 2020

Listen to the full episode here.

Matt Accarrino and Hugh Acheson

1. Stay Local.

Go to your local restaurants that you want to be around when this is all said and done, help support them during these tough times in whatever ways they are trying to do business. 

2. Talk to each other. 

When dealing with your landlords Matt reminded us to not forget that they are people too, and to have a conversation with them to figure this out because in the end you both need one another.

3. To Go.

A lot of restaurants have transitioned to doing just To Go food, and there are different ways to approach this. For instance Matt will be delivering his food on his bike, whereas Hugh has set up a To Go window with markers outside so people stand far enough apart. 

4. One Voice.

This affects all types of restaurants, so now is the time to come together to create one voice. In San Francisco for instance they are in the works of getting weekly meetings together. The benefits of this singular voice being that when it comes time to do things like approach the government you can tell them what is necessary for the group, not just the individual. 

5. Seek Advice from others.

Look to your peers in the restaurant industry during this time, they are a great resource to help discover what is and is not working.

Brittany Anderson

1. Band together.

In Richmond Brittany is a part of a group they started called Richmond Restaurants United, and something on their agenda is what they call the social distancing wage. A wage for their furloughed employees, because they believe that these people stayed home to keep our communities safer and they should be rewarded for that, not punished. In addition they are also going to ask for an elimination of the payroll tax, and loan and rent abatement. They are even going to film a public service announcement.

2. Supporting your Staff.

For Brittany the way they are trying to support their staff is dividing their tips and what they are getting through venmo evenly to their staff amongst their restaurants. In addition they are keeping in touch through slack and they are in the works to create a website that will help support the unemployed in their community with resources for things like places they can stay or help with mental health.