Returns
Refunds and Exchanges
We created Tilit NYC to bring cooks and chefs better options for workwear, i.e. we want you to love our chef aprons, chef pants and chef coats! If you're not 100% happy upon receipt you can return them for an exchange or *full refund provided they have not been worn in the workplace or washed, with the exception of trying them on. If they have been worn or washed and you're still not happy, give us a holler. We'll do our very best to accommodate you (we've got southern hospitality in our blood ;)
*Full refund is only available for returns with proof of shipment within 30 days of original shipment delivery date. All return requests after 30 days will receive an exchange or store credit.
Repairs
Tilit Chef Goods workwear is built to last and we stand behind our chef wear 100%. If you experience any problems with your chef goods we will repair them free of charge. We'll even send you a prepaid return label! If we can't repair them and your aprons, coats or pants are not damaged due to excessive wear we'll replace them with no questions asked within the first year of purchase!
The not so fine print!!
We ask that you do all of this as fast as possible! We like to keep our styles fresh for the season and no one wants some outdated goods! So please try and handle refunds and exchanges within 30 days of purchase. Full refund is only available for returns with proof of shipment within 30 days of original shipment delivery date. All return requests after 30 days will receive an exchange or store credit.
International Returns
We are more than happy to exchange or return your goods as well! Unfortunately we cannot supply the shipping labels for international returns and exchanges.
Fresh Pool/Spa
On him: - Collared Pullover Workshirt: shown in seersucker gray stripe - Flex Pant: Shown in White Twill On Her: - Workshirt Dress: shown in seersucker gray stripe _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Managerial
- Sleeveless A-Line dress: shown in Lightweight Navy Twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Service team
- Collared Workshirt: shown in White Cotton Oxford - Wrap Apron: shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Rustic Chef/Cook
- Collared Workshirt: shown in Gray Chambray - LUXE Apron: shown in Brown - Street Pants: shown in Olive Wrinkle Free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Service team
- Chore Shirt: Shown in Blue Chambray - Tactical Pant: Shown in Olive Wrinkle Free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Refined Housekeeping
- Utility Dress Long: Shown in gray cotton twill - Super shorty apron: Shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Classic Bellhop
Trench Coat: Shown in Black wrinkle free Flex Pant: Shown in Black Collared Workshirt: Shown in white cotton oxford _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Maintenance Team
Street Pant: Shown in Wrinkle Free Worker's Blue Collarless French Pullover: Shown in Blue Chambray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Summer Fresh Pool
Collared Workshirt: Shown in blue chambray stripe Utility Shorts: Shown in gray cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Clean and Classic Managerial
Midi Skirt: Shown in recycled gray 3/4 Sleeve Blazer: Shown in navy twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Bartender
Long Sleeved Workshirt: Shown in gray chambray Utility Vest: Shown in black wrinkle free with charcoal waxed cotton detail - Tactical Pants: Shown in Black _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Stylish Service Team
- French Workshirt: Shown in Cone Mills shirting weight denim - Tactical Pants: Shown in Olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Hipster Bellhop
- 3/4 Sleeve Workshirt: Shown in Oxford Blue - Street Pant: Shown in worker blue wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Service Team
- Collarless Workshirt: Shown in olive cotton twill - Street Pant: Shown in worker blue wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Service Team
- Long Sleeved Workshirt: Shown in blue chambray - Tactical Pants: Shown in olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Contemporary Housekeeping
Collarless Workshirt: Shown in Yellow Oxford - Street Pant: Shown in worker blue wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Crisp Managerial
- Street Pant: Shown in olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Service Team
- Chore Shirt: Shown in white oxford - Flex Pant: Shown in black _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Flirty Pool/Spa
- Collared Workshirt: Shown in lightweight navy cotton twill - Utility Short: Shown in navy cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Monochrome Maintenance/Engineer
- Worker's Jacket: Shown in olive wrinkle free - Tactical Pants: Shown in olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Organic Pool/Spa
- Collarless Pullover Workshirt: Shown in recycled gray - Utility Short: Shown in navy cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Service Team
- Collared Workshirt: Shown in wrinkle free blue oxford _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Classic Managerial
- Utility Dress Long: Shown in gray cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Summer Bellhop
- French Workshirt: Shown in Lightweight white twill - Utility short: Shown in gray cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Updated Chef/Cook
* Custom and bulk orders for hotel uniforms or restaurant uniforms is available.
Front Desk
Worker's Jacket: Shown in worker blue wrinkle free blend Midi Skirt: Shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Pool/Spa
- Collared Pullover Workshirt: shown in seersucker gray stripe - Flex Pant: Shown in White Twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Front Desk
Long Sleeved Collared Workshirt: Shown in gray chambray Street Pants: Shown in worker blue wrinkle free blend _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Organic Front Desk
Midi Skirt: Shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
Updated Chef/Cook
On Him: - 3/4 Sleeve PPX Chef Coat: Shown in cone mills pin dot - Tactical Pant: Shown in olive green wrinkle free blend ________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!