Return Policy
Click here to initiate a return.
Store Credits and Exchanges
We created Tilit NYC to bring cooks and chefs better options for workwear, i.e. we want you to love our chef aprons, chef pants and chef coats! If you're not 100% happy upon receipt you can return them for an exchange or *full refund provided they have not been worn in the workplace or washed, with the exception of trying them on. If they have been worn or washed and you're still not happy, give us a holler. We'll do our very best to accommodate you (we've got southern hospitality in our blood ;) Exchanges and store credits are available for items received by Tilit within 30 days of original ship date in the original packaging and 100% good condition.
Refunds
Refunds are only available for returns received within 14 days of receiving your package in the original packaging and 100% good condition. All return requests after 14 days will receive an exchange or store credit. Refunds are credited upon receipt minus shipping fees and a $10 restocking fee.
Repairs
Tilit Chef Goods workwear is built to last and we stand behind our chef wear 100%. If you experience any problems with your chef goods we will repair them free of charge. We'll even send you a prepaid return label! If we can't repair them and your aprons, coats or pants are not damaged due to excessive wear we'll replace them with no questions asked within the first year of purchase!
The not so fine print!!
We ask that you do all of this as fast as possible! We like to keep our styles fresh for the season and no one wants some outdated goods! So remember exchanges and store credits are available for items received by Tilit within 30 days of original ship date and refunds are available for items received by Tilit within 14 days of original ship date minus the shipping costs and a $10 restocking fee.
International Returns
We are more than happy to exchange or return your goods as well! Unfortunately we cannot supply the shipping labels for international returns and exchanges.
FINAL SALE
Embroidered items, hemmed garments or any modifications are final sale and not available for return, exchange or refund. Additionally any discounted items marked final sale are, indeed final sale.
TILIT
On him: - Collared Pullover Workshirt: shown in seersucker gray stripe - Flex Pant: Shown in White Twill On Her: - Workshirt Dress: shown in seersucker gray stripe _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
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- Sleeveless A-Line dress: shown in Lightweight Navy Twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilitchef
- Collared Workshirt: shown in White Cotton Oxford - Wrap Apron: shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit nyc
- Collared Workshirt: shown in Gray Chambray - LUXE Apron: shown in Brown - Street Pants: shown in Olive Wrinkle Free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit chef
- Chore Shirt: Shown in Blue Chambray - Tactical Pant: Shown in Olive Wrinkle Free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit chef goods
- Utility Dress Long: Shown in gray cotton twill - Super shorty apron: Shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit chef goods
Trench Coat: Shown in Black wrinkle free Flex Pant: Shown in Black Collared Workshirt: Shown in white cotton oxford _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
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Street Pant: Shown in Wrinkle Free Worker's Blue Collarless French Pullover: Shown in Blue Chambray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
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Collared Workshirt: Shown in blue chambray stripe Utility Shorts: Shown in gray cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
Midi Skirt: Shown in recycled gray 3/4 Sleeve Blazer: Shown in navy twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
Long Sleeved Workshirt: Shown in gray chambray Utility Vest: Shown in black wrinkle free with charcoal waxed cotton detail - Tactical Pants: Shown in Black _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
- French Workshirt: Shown in Cone Mills shirting weight denim - Tactical Pants: Shown in Olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
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- 3/4 Sleeve Workshirt: Shown in Oxford Blue - Street Pant: Shown in worker blue wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilitchef
- Collarless Workshirt: Shown in olive cotton twill - Street Pant: Shown in worker blue wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit nyc
- Long Sleeved Workshirt: Shown in blue chambray - Tactical Pants: Shown in olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit chef
Collarless Workshirt: Shown in Yellow Oxford - Street Pant: Shown in worker blue wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit chef goods
- Street Pant: Shown in olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
- Chore Shirt: Shown in white oxford - Flex Pant: Shown in black _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
- Collared Workshirt: Shown in lightweight navy cotton twill - Utility Short: Shown in navy cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
- Worker's Jacket: Shown in olive wrinkle free - Tactical Pants: Shown in olive wrinkle free _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
- Collarless Pullover Workshirt: Shown in recycled gray - Utility Short: Shown in navy cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
- Collared Workshirt: Shown in wrinkle free blue oxford _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit nyc
- Utility Dress Long: Shown in gray cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit nyc
- French Workshirt: Shown in Lightweight white twill - Utility short: Shown in gray cotton twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit aprons
* Custom and bulk orders for hotel uniforms or restaurant uniforms is available.
tilit nyc
Worker's Jacket: Shown in worker blue wrinkle free blend Midi Skirt: Shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
- Collared Pullover Workshirt: shown in seersucker gray stripe - Flex Pant: Shown in White Twill _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
Long Sleeved Collared Workshirt: Shown in gray chambray Street Pants: Shown in worker blue wrinkle free blend _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
Midi Skirt: Shown in recycled gray _________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!
tilit
On Him: - 3/4 Sleeve PPX Chef Coat: Shown in cone mills pin dot - Tactical Pant: Shown in olive green wrinkle free blend ________________________________ * Custom and bulk orders for hotel uniforms or restaurant uniforms is available. * Variety of colors and fabric choices to fit your project!