Return Policy
Click here to initiate a return.
Store Credits and Exchanges
We created Tilit NYC to bring cooks and chefs better options for workwear, i.e. we want you to love our chef aprons, chef pants and chef coats! If you're not 100% happy upon receipt you can return them for an exchange or *full refund provided they have not been worn in the workplace or washed, with the exception of trying them on. If they have been worn or washed and you're still not happy, give us a holler. We'll do our very best to accommodate you (we've got southern hospitality in our blood ;) Exchanges and store credits are available for items received by Tilit within 30 days of original ship date in the original packaging and 100% good condition.
Refunds
Refunds are only available for returns received within 14 days of receiving your package in the original packaging and 100% good condition. All return requests after 14 days will receive an exchange or store credit. Refunds are credited upon receipt minus shipping fees and a $10 restocking fee.
Repairs
Tilit Chef Goods workwear is built to last and we stand behind our chef wear 100%. If you experience any problems with your chef goods we will repair them free of charge. We'll even send you a prepaid return label! If we can't repair them and your aprons, coats or pants are not damaged due to excessive wear we'll replace them with no questions asked within the first year of purchase!
The not so fine print!!
We ask that you do all of this as fast as possible! We like to keep our styles fresh for the season and no one wants some outdated goods! So remember exchanges and store credits are available for items received by Tilit within 30 days of original ship date and refunds are available for items received by Tilit within 14 days of original ship date minus the shipping costs and a $10 restocking fee.
International Returns
We are more than happy to exchange or return your goods as well! Unfortunately we cannot supply the shipping labels for international returns and exchanges.
FINAL SALE
Embroidered items, hemmed garments or any modifications are final sale and not available for return, exchange or refund. Additionally any discounted items marked final sale are, indeed final sale.
"We LOVE our masks!! Your masks are the ONLY ones we’ve found that are comfortable and not embarassing to be seen in. Thank you for keeping us safe and chic" - Christina
"I’m a chef Mom. Both my sons are chefs. I can’t believe I just found your company! It’s wonderful! Thank you so much for your thoughtfully made face masks! We will order again!" - Linda
"The quality of it is astonishing! The comfort level is really good." - Kevin
Chef & Restaurant Uniform Store
We offer high-quality workwear for chefs, cooks, and hospitality servers designed for modern industry professionals. Tilit Chef Goods’ extraordinary chef and restaurant uniform store has reinvented the look of workwear, creating stylish apparel and uniforms that seamlessly transition from the stove to the streets. We have an extensive selection of chef coats, chef jackets, chef pants, aprons, work shirts, hotel uniforms, and much more! We create our remarkable variety of seasonal styles and designs with comfort, durability, and functionality in mind. We offer custom wholesale orders tailored to the specific needs of your restaurant, hotel, or store. Visit Tilt’s chef and restaurant uniform store in NYC or explore complete inventory of uniforms and apparel currently available at our online kitchen wear and chef clothing store now!
