Return Policy
Click here to initiate a return.
Store Credits and Exchanges
We created Tilit NYC to bring cooks and chefs better options for workwear, i.e. we want you to love our chef aprons, chef pants and chef coats! If you're not 100% happy upon receipt you can return them for an exchange or *full refund provided they have not been worn in the workplace or washed, with the exception of trying them on. If they have been worn or washed and you're still not happy, give us a holler. We'll do our very best to accommodate you (we've got southern hospitality in our blood ;) Exchanges and store credits are available for items received by Tilit within 30 days of original ship date in the original packaging and 100% good condition.
Refunds
Refunds are only available for returns received within 14 days of receiving your package in the original packaging and 100% good condition. All return requests after 14 days will receive an exchange or store credit. Refunds are credited upon receipt minus shipping fees and a $10 restocking fee.
Repairs
Tilit Chef Goods workwear is built to last and we stand behind our chef wear 100%. If you experience any problems with your chef goods we will repair them free of charge. We'll even send you a prepaid return label! If we can't repair them and your aprons, coats or pants are not damaged due to excessive wear we'll replace them with no questions asked within the first year of purchase!
The not so fine print!!
We ask that you do all of this as fast as possible! We like to keep our styles fresh for the season and no one wants some outdated goods! So remember exchanges and store credits are available for items received by Tilit within 30 days of original ship date and refunds are available for items received by Tilit within 14 days of original ship date minus the shipping costs and a $10 restocking fee.
International Returns
We are more than happy to exchange or return your goods as well! Unfortunately we cannot supply the shipping labels for international returns and exchanges.
FINAL SALE
Embroidered items, hemmed garments or any modifications are final sale and not available for return, exchange or refund. Additionally any discounted items marked final sale are, indeed final sale.
Chefs’ Collared Work Shirts
Tilit’s fantastic collection of modern collared work shirts for chefs offers a variety of functional and stylish designs. We’ve incorporated useful details and features in our collared chef work shirts—including hidden Sharpie slots, longer backs, armpit vents, apron strap tabs, and much more—to accommodate the needs of industry professionals in the fast-paced kitchen environment. Our selection of collared styles has everything from classic white and solid colors to geometric and food-themed patterns. We offer chefs’ collared work shirts in an array of materials such as chambray, denim, and French twill for optimal comfort in the kitchen. Discover a wide range of high-quality restaurant and chef collared shirts here at Tilit!