Shipping policy

Orders are shipped and fulfilled from our fulfillment center in Saint Louis, Missouri Monday - Friday. In stock orders are picked and packed within 3-4 business days for both standard and expedited shipping. 

Orders with expedited shipping must be placed by 12 PM Eastern for same-day processing.  For faster delivery, place your order before the cutoff time, and we'll prioritize it for expedited processing and shipping.

Next-day shipping is available for orders placed before the cutoff. Please note that next-day shipments will be processed on the next business day.

Once your items have been shipped from our warehouse the delivery times are subject to carrier lead time. Please allow 7-10 business days to process embroidery orders. Express shipping will be scheduled after embroidery completion. 

We currently ship to all 50 US states Puerto Rico and Canada. Please email support@tilitnyc.com for International shipments.