tilit custom fit uniforms for restaurant kitchen staff

tilit custom fit uniforms for restaurant kitchen workers

FAQ's

You've got lots of questions. So we took a few minutes to jot down what we thought you might ask, as well as some ridiculous things we hope you don't ask.

What The Heck Is Tilit? What Do You Do Exactly?

We are an innovative and fashion-forward hospitality workwear company with a mission to deliver quality, long-lasting products that make you look and feel good. Read more about Tilit and our story on our About page.

Do You Sell Hotel Uniforms as Well As Restaurant Uniforms?

Yes! We create many types of hotel uniforms and restaurant uniforms. Heck, we'll make any hospitality uniform you need! Reach out to us and share your vision.

Where are Tilit clothes made?

We produce in ethically operated factories around the globe, including right here in NYC.

How Can I Get My Tilit Chef Aprons and Chef Coats Today? Like Right Now!?

The quickest way to get your Tilit chef coat or apron is to simply stop by our retail store in New York City. You can find our address and contact information here.

I am Having Trouble Ordering My Tilit Workwear Online.

Have technical issues? No worries. Simply give us a call right now (646-422-7197). We will be happy to assist in placing your order for stylish chef and hospitality workwear and get on it right away.

What is your return policy in case it doesn't fit?

As long as it hasn't been washed or worn you can return it asap for an exchange, size swap (within 30 days of receipt). Checkout our full return policy here. If you need a refund, we accept them within 14 days of receiving your package minus the return shipping fee and a restocking fee of $10.

I just slammed a knife through my hand what do I do?

First get the heck off the internet, then go to the hospital. When you're all fixed up check out our Facebook page and tell everyone what happened.

You are out of stock on my size. When can I get more?

We are making more as we speak. Hit the waitlist button and enter your email to get notified! We'll send a a notification as soon as its all back in stock. BOOM.

I just received my order and it's not correct!?

Oh, no! We are doing everything we can to get orders out quickly and correctly. We do make mistakes though. Give us a buzz or an email right away, we'll fix it and get your amended order right out.

I Live in New York. Do You Have a Place for Me To Try On Clothes?

Yes, we have a retail store in the Lower East Side. Our store address is 62 Allen Street 3rd Floor New York, NY 10002. Stop by!

I have more questions that aren't listed.

Ok, send us an email or give me a call and I will do my best to answer them. support@tilitnyc.com

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